Inform Only and Void Cover notifications

Void Cover Notifications

  • The gas and electricity supplies will be switched to our preferred supplier.
  • We require a minimum of 14 days notice of the outgoing tenants vacating the property in order for the energy transfer to be completed in time.
  • The void period will then be covered by ourselves/preferred supplier up to the value of 1 month/£10. This will cover most standing charges.
  • Once the new tenant has been registered through Notify, the information is automatically sent across to our preferred supplier on our daily CSV reports.

Inform-only notifications

  • We will not cover void periods for the agency and the property will not go to supply with our preferred supplier.
  • Instead, our operations team will find the current suppliers and inform them of the new tenant’s details.
  • The tenant will still be informed who their current suppliers, whether it be British Gas, Eon, EDF or any other supplier, by our tenant team.

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