Inform Only and Void Cover notifications

Void Cover Notifications

  • The gas and electricity supplies will be switched to our partner supplier, SSE.
  • We require a minimum of 14 days notice of the outgoing tenants vacating the property in order for the energy transfer to be completed in time.
  • The void period will then be covered by ourselves/preferred supplier up to the value of 1 month/£10. This will cover most standing charges and a little bit of usage.
  • Once the new tenant has been registered through Notify, the information is automatically sent across to SSE on daily reports so the bills will always be in the correct name.

Inform-only notifications

  • We will not cover void periods for the agency and the property will not go to supply with our preferred supplier.
  • Instead, our operations team will find the current suppliers and inform them of the new tenant’s details.
  • The tenant will still be informed who their current suppliers, whether it be British Gas, Eon, EDF or any other supplier, by our tenant team.

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