When you first start working with Notify to register utilities, we ask for you to include clauses in both your tenant and landlord agreements.
Essentially, this is to cover everyone for data protection and to make everyone well aware what happens when we register utilities for you.
The tenant clauses cover everyone for data protection and make them aware we contact them to help them get set up when they first move into a property.
The landlord clauses are to ensure the landlords know we change the supply for the void periods to our preferred supplier and they will not be liable for bills during this period.
If you haven’t received these clauses, please get in touch with your Account Manager.