Editing a notification

If a property has been registered as either vacant or occupied with incorrect information you will need to contact one of the Notify team and explain which details need to be altered. You can do this by either using our live chat service (the orange bubble on the app), emailing the details to [email protected] or calling your account manager.

Once you have done so, one of our team will update the details on the system and then contact the property’s local council, water provider and energy provider to ensure all the relevant parties have the correct details.

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